Booking.com inexplicably canceled our reservation from Greece just 3 hours before! We booked Kavala Blue Lagoon 1 for May 4-5. While on the road, my phone was temporarily out of service abroad, so I couldn't communicate. Upon arrival at 14:00, we were dismayed by an email. To avoid such a plight in a foreign country, we made arrangements days in advance, yet our prepaid stay was arbitrarily canceled. To add insult to injury, they suggested covering the difference if we found another place! We searched for hours, but due to the holiday, found no solution. Our vacation turned sour due to this corporate site's unreasonable treatment. Being left stranded in an unknown country should warrant more than just a refund. I'll escalate the matter if necessary.
I booked a hotel in Kavala, Greece, through Booking.com, and during the reservation process, I was mistakenly charged twice. Upon realizing the double charge, I canceled the reservation. Since then, Booking.com has only refunded one of the two charges. Despite completing every form and reaching out ...
I had one of the worst travel experiences ever thanks to Booking.com. I reserved a hotel room in Tokyo through their platform, but when I arrived, I couldn't reach the host and was denied check-in entirely. After contacting Booking.com support, they managed to reach the property owner, who sent an e...
We made a hotel reservation in Greece through Booking.com, and everything seemed fine — until we suddenly received a "your card has been declined" message. The problem is, there was absolutely nothing wrong with our card. Both the bank and credit card provider confirmed that the card was fully funct...
We made a reservation on May 27th and had to cancel it just 15 minutes later. We didn’t use any service of the property, nor did we cause any inconvenience. We even canceled well within the same hour, thinking it wouldn’t be a problem. Yesterday, we found out that the property has not refunded the a...
I booked a place in Kavala, Greece through booking.com. By the time I made the booking I was on vacation in Albania. In fact, the apartment that I booked had actually been booked by another family through airbnb and because booking.com didnot refresh the website in timely manner, I booked a place th...
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