I booked a hotel in Kavala, Greece, through Booking.com, and during the reservation process, I was mistakenly charged twice. Upon realizing the double charge, I canceled the reservation. Since then, Booking.com has only refunded one of the two charges. Despite completing every form and reaching out multiple times for assistance, I am still waiting for the second charge to be refunded. The lack of resolution and responsiveness from Booking.com has been deeply frustrating. I am seeking immediate action to have my full refund processed and restore my confidence in their service.
I booked a hotel in Greece through Booking.com, selecting a property with a refundable option. After canceling the reservation, I expected to receive my refund promptly. However, the refund never came. I've reached out to both the hotel and Booking.com via email multiple times, but neither has respo...
I recently booked a hotel in Bulgaria through Booking.com, but during the payment process, the system charged me twice. Instead of the correct €350, a total of €700 was withdrawn from my account. My stay has not even taken place yet, but I am already dealing with this serious billing issue. For the...
I rented a house through Booking.com and was charged twice for the same reservation. Despite creating multiple support tickets and explaining the situation in full detail — even providing visual proof — I have not received any response for over a month. This has caused both financial loss and serio...
I booked a reservation for Atlas Suites Hotel in Greece through Booking.com with an option for free cancellation within a specified period. However, the hotel charged my card during this period and has yet to issue a refund. Booking.com's website initially stated that refunds are processed within 7–...
I booked a place in Kavala, Greece through booking.com. By the time I made the booking I was on vacation in Albania. In fact, the apartment that I booked had actually been booked by another family through airbnb and because booking.com didnot refresh the website in timely manner, I booked a place th...
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