On June 10, 2025, at 11:36 PM, a charge of 1,341.39 GEL (Georgian Lari) was made on my Yapı Kredi Bank credit card through “Hotel at Booking.com at Amsterdam” — completely without my knowledge or consent.
The next morning, on June 11, I immediately called customer service at 444 0 444. I informed them that the transaction was unauthorized, I had never booked any hotel, and I demanded both the cancellation of the pending transaction and the blockage of my card.
Let me be absolutely clear:
I have never been to Amsterdam.
I have never been to Georgia.
I don’t even own a passport.
This booking is not mine, and I gave no approval for such a charge.
This is a clear case of fraudulent use, and I expect Booking.com to immediately refund the unauthorized ₺ equivalent of the charge and correct this issue without delay. It is unacceptable that such a major travel platform processes payments without proper verification or protection for its users.
I demand a full refund and action from Booking.com to ensure that others do not face similar unauthorized charges. This experience has deeply shaken my trust in the platform’s payment security.
On August 13, 2025, at 11:08:50, an unauthorized charge of 2,378.71 TL was made on my Yapı Kredi World credit card (last four digits: 3881) under the name “Hotel at Booking.com” in Amsterdam. My card was physically with me at the time, and I did not make any hotel reservation, purchase, or transact...
On August 10, 2025, I discovered that a charge of €1,206 (₺58,950) had been made to my Yapı Kredi Bank credit card without my knowledge or consent. This transaction occurred without any reservation or purchase made by me on Booking.com. I have never authorized this payment, and there was no email, S...
On April 23, 2025, $1,234.02 USD was charged to my credit card by Hotel at Booking.com Amsterdam without my knowledge or authorization. I have never traveled to Amsterdam, nor have I ever made any reservation related to this transaction. When I checked my Booking.com account, there was no record of...
On Sunday, July 13, 2025, at 15:22, I received a notification from VakıfBank stating that a charge of $410.24 had been made on my credit card by “BKG Hotel at Booking.com at Amsterdam.” I was shocked because I never made such a booking, have never been to Amsterdam, and never authorized this transac...
On January 14, 2025, at 4:47 PM, an unauthorized charge of ₺8,173.45 was made to my credit card (account number ending in 540668123248*), under the name Hotel at Booking.com Amsterdam. This transaction occurred without my consent or knowledge, and I was not involved in making this reservation or app...
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