Only to discover last-minute that the hotel I reserved for a trip in Greece had dropped my reservation, Booking.com advised me I had to deal with the hotel personally, but after several tries I came nowhere with them. When I contacted booking.com once more, they provided neither alternate choices nor assistance. I finally had to pay for a much more costly hotel after spending twenty-four hours without lodging. Neither the hotel nor booking.com provided any reimbursement or any assistance for the whole trip. They vanish when things go bad yet grab your money quickly. I never intend to use their service ever more.
I made a hotel reservation in Athens through Booking.com, only to discover upon arrival that the hotel did not even exist. The address led us to a nonexistent location, leaving us stranded late at night in a foreign city with our luggage in hand. This was a terrifying and deeply frustrating experien...
I booked a hotel in Greece through Booking.com, selecting a property with a refundable option. After canceling the reservation, I expected to receive my refund promptly. However, the refund never came. I've reached out to both the hotel and Booking.com via email multiple times, but neither has respo...
I had one of the worst travel experiences ever thanks to Booking.com. I reserved a hotel room in Tokyo through their platform, but when I arrived, I couldn't reach the host and was denied check-in entirely. After contacting Booking.com support, they managed to reach the property owner, who sent an e...
Booking.com did not resolve the issue I had with the hotel and never contacted me. No one reaches out within 24 hours, and even though I made the reservation through Booking.com, it’s the hotel that contacts you directly. I expected Booking.com to take responsibility since the reservation was made t...
I am absolutely furious with Booking.com! You might think checking prices on sites like theirs is a good idea, but you're better off dealing directly with hotels. I can assure you, when something goes wrong, they offer absolutely no help whatsoever. I've experienced it firsthand, and it's a nightmar...
Comments