Booking.com Did Not Refund My Car Rental Deposit

I rented a car in Bulgaria through Booking.com and paid a $600 deposit. I was told that the money would be refunded within 2 weeks, but it never was. Since the rental was under Booking’s guarantee, I contacted Booking.com. They told me I would receive my deposit within 28 days. I waited, but even af...

I rented a car through Booking.com, and the rental company they directed me to took a 600-euro cash deposit when I picked up the vehicle. Upon returning the car, they assured me that the deposit would be refunded via bank transfer. However, I never received the refund. When I followed up, they shoc...

I rented a car through the Booking company. The place referred by the Booking company took a deposit of 600 euros in cash when giving the car. When I delivered the car, they said that we would refund it to you through the bank. Then they did not refund the money and said that you did not rent the ve...

For a five-day trip to Bosnia and Herzegovina, I rented a car from the 387 Rentacar company at Sarajevo Airport through Booking.com. I made the payment through Booking, but when we arrived at the office, different fees and insurance issues emerged. To avoid the hassle of finding another car rental c...

Between September 5–12, 2025, I rented a car through Booking.com from Payless at Podgorica Airport (Reservation No: 671493738). I returned the vehicle on September 12 without any issues, and the return inspection report confirmed that the car had no damage or missing items. I received the official r...