I had scheduled an eye makeup appointment at your Bobbi Brown branch, but when I arrived, they claimed it wasn't showing in their system. I showed them the confirmation email multiple times, but they kept insisting it wasn't visible on their screens. They coldly said, "Well, since you've come all this way, we can try to help you." This attitude really bothered me. I made an effort to arrive on time for my appointment, but despite showing proof, I was met with such a poor approach because it wasn't in their system. To make matters worse, it was my birthday. I was incredibly disappointed. On top of that, I later received an email saying I had missed my appointment, which felt like a bad joke.
I’ve always trusted Bobbi Brown blushes, so when my previous one was running low, I decided to buy a backup in advance before prices went up. Unfortunately, that was a mistake. Since I trusted the brand, I didn’t think to inspect the product when it arrived; I simply stored it away. When my old blus...
I ordered several products from Bobbi Brown, including the Blushing Peach eye shadow stick. When my package arrived, I was shocked to find that the eye shadow stick was completely empty. The outer packaging was intact, and the product was sealed, but when I twisted the stick open, there was absolute...
Around two months ago, I purchased an eyeshadow stick from Bobbi Brown’s official website. To my disappointment, within less than a month of use, the product showed serious quality issues. Despite handling it with care, the stick broke easily and slid out of its packaging, making it unusable. This ...
On July 28, 2025, I placed an order for a lipstick from Bobbi Brown’s official website (Order No: 6880853499). Despite more than 20 business days passing, my order has still not been shipped. I paid by credit card, with the total amount falling between 1,800–2,000 TL. What frustrates me most is tha...
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