3
İlkay found the result inadequate

BMW i4 Electric Car Engine Failure

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İlkay
October 31, 2023 5:09 pm
46

I really don't recommend buying a BMW electric vehicle! I bought something, it stopped working, and nobody wants to help me. First, it's important to know that not all BMW-authorized service centers provide support for electric cars. My car isn't even a year old yet. It's a fully electric model that cost 5 million TL. The display had a light that said there was an error with the "Drive System." I've been trying to talk to the people at Borusan Avcılar about parking my 15 BMW cars there, but I haven't been able to reach the service manager, M****** G****, or the general manager, S****. The service advisors don't seem very enthusiastic about fixing the problem. We're driving shorter distances because we're worried the car might break down. Here's my advice for you: if you're thinking about getting a BMW electric car, think again. I still have problems that haven't been fixed. I can't access anything and there's no solution. There isn't a proactive approach, and I still don't know what the problem is. I'm telling you this so you won't regret it later. I'm not planning on getting a BMW for my next car, especially not an electric one. Good luck if you have a BMW electric car because getting help might be difficult, and you could end up with a very expensive problem. Thank you.

October 31, 2023 5:08 pm

Dear Customer, We have received your notification, and it has been recorded and shared with the relevant departments. Our Customer Relations Consultant will get back to you as soon as possible regarding the matter. Best regards, BMW Communication Center

November 17, 2023 9:19 am

Dear Customer, We were unable to reach you through your contact number. Unfortunately, we cannot process your complaint due to incomplete information. If you contact us, your complaint will be shared with the relevant department. Best regards,

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