Long Wait Times and No Support from Bitay Customer Service
I’ve been experiencing significant issues with Bitay’s support line. I waited for over two hours trying to reach someone, but no one answered. This lack of response is unacceptable, especially for a platform handling financial transactions.
Additionally, I frequently encounter problems with withdrawing funds, making the overall experience frustrating and unreliable. As a customer, I deserve better communication and prompt support to address these critical issues.
Bitay needs to prioritize customer service and ensure users aren’t left waiting for hours or feeling ignored. I request immediate assistance to resolve my withdrawal problems and a significant improvement in their support system moving forward. Please address this matter urgently.
Progress
It is very important for me to withdraw my money from Bitay. Please get in touch; I am waiting on the phone for hours and cannot reach anyone. I need to know where Bitay is and what they are doing. Please help us. Bitay asked to manage our money, but we did not give it. I don't know if we have a contact person. Please inform us.
I am complaining about Bitay; they are not approving our withdrawal request and they offered me a commission to manage my money, which I did not accept. Now, it is impossible to reach Bitay, and I don't know what to do. I don't understand how the state approves them. Bitay has ruined everyone, our losses are significant, and my life will be in danger. They should help us, and the state needs to intervene in this matter.
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