Binomo took my deposit but didn’t credit it to my account — how can I resolve it?

If Binomo took out your deposit but it doesn't show up in your account, check with your bank or payment provider to make sure the transaction went through smoothly.

Then, go to your "Transaction History" in your Binomo account to see if the payment is still being processed or failed.

If you can't find it, contact support through live chat with a screenshot of the transaction that shows the date, amount, and way of payment.

Processing delays can last up to 24 hours, but showing proof speeds up the process, especially for e-wallets or bank payments.

❗ If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.