This morning, I deposited money into my Binomo account using my credit card. The transaction appeared as successful on my bank statement, yet even after 9 hours, the funds have still not been credited to my Binomo balance. I also sent the payment receipt as proof, but nothing has been updated on my account.
I reached out to live support multiple times, but each time they only told me that the issue was forwarded to the technical team. No real explanation was provided, and no progress has been made. A deposit should not take this long, and I find it unacceptable that my money is in limbo while I wait without any resolution.
I demand that Binomo immediately process my deposit and credit the funds to my account without further delay. I also expect a clear explanation as to why the transaction has been stuck for so many hours. If this issue is not resolved promptly, it will severely damage trust in the platform. Customers should not have to chase their own money.
I deposited money into my Binomo account, but the funds were withdrawn from my bank without being credited to my Binomo balance. This has happened three or four times now, and each time I contact support, they keep delaying with excuses. They tell me that the money will be refunded soon, but nothin...
I made a transaction on Binomo, but it was rejected, and I’m still waiting for a refund. I immediately provided a receipt as proof, but despite sending it hours ago, there’s been no action taken and no meaningful response from support. This is unacceptable. I followed all the proper steps and submi...
I made a deposit to Binomo via IBAN under the name EA** yesterday**, and it has been over 24 hours, yet the funds have not been added to my account. I have reached out to customer support multiple times, but I have not received any response or resolution. This is extremely frustrating and unaccepta...
This morning, I deposited ₺1000 into my Binomo account using my bank card. The transaction was approved by my bank, and the money was successfully withdrawn from my card. However, despite the payment going through, my Binomo account balance has not increased, and the funds are still missing. This is...
I’ve been trying to resolve a problem with Binomo, but every time I reach out to customer service, I’m simply passed from one representative to another without any real solution. Each time I contact support, I have to repeat the same issue all over again, which is mentally draining and incredibly ti...