I attempted to make three deposits into my Binomo account using my Garanti Bank personal card. Each transaction was rejected by the system, yet the money was still withdrawn from my account: ₺340, ₺340, and ₺350, totaling ₺1,030.
It has now been 20 days, and no refund has been made. Despite contacting Binomo customer service multiple times and even sending them my payment receipts, I have received no response or resolution.
This situation is unacceptable. The money was deducted without the deposit ever being credited to my account, and the lack of communication from support makes the experience even worse.
I demand that Binomo refund the full ₺1,030 taken from my account as soon as possible. Customers should not have to wait weeks and chase support just to get back money that was wrongly taken in the first place.
On August 29, 2025, at 10:35, I submitted a withdrawal request of ₺6,553 from my Binomo VIP account to my Garanti Bank account. The transaction number is 72298ec8f1ea458288c33162bc65c8e2. However, even after waiting, the money has still not been deposited into my bank account. Normally, withdrawals...
I deposited money into my Binomo account, but the funds were withdrawn from my bank without being credited to my Binomo balance. This has happened three or four times now, and each time I contact support, they keep delaying with excuses. They tell me that the money will be refunded soon, but nothin...
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On October 17, I made a deposit of approximately $14 to my Binomo account via Garanti Bank. However, the amount did not appear in my Binomo account, nor was it refunded to my bank account. Transaction ID: 3b0d00028DDB4309a93398BD6f356176 I tried to contact Binomo customer service about this issue,...
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