On January 14, 2026, while trading on the Binomo app, I noticed that my balance — approximately $454 USD — suddenly reset to zero for no reason while I was trying to withdraw funds to a different IBAN. Having my balance wiped out in this way has caused me serious financial and emotional distress.
When I contacted the Binomo support team about this issue, they stated that they reserve all rights regarding suspicious activity and refused to accept any responsibility or offer a solution to address my loss. I live in Ankara, and all transactions were carried out on my own phone through the official app.
I request that my balance, which was reset without my consent or authorization, be fully restored, and that I be provided with a clear written explanation about this suspicious activity.
On January 14, 2026, while attempting withdrawals on my Binomo account, my withdrawal requests were closed without any reason and shortly afterward my account was permanently blocked. When I asked for a reason, I received the same automated email alleging suspicious activity, but no concrete explana...
On August 4, 2025, at 00:19, I deposited ₺1700 into my Binomo account using my credit card and selected the IBAN transfer option. Despite the payment being processed from my end, the money has not appeared in my Binomo account at all. I did not receive any confirmation message, transaction receipt, ...
On 09.08.2025, I made a deposit of ₺18,600 into my Binomo account using the mobile app with the email address k*************@gmail.com. In recent days, I have also made several other deposits and placed many trades. However, I have not been able to generate any profits from my investments. What is e...
For several months now, all of my cryptocurrency and ₺ balances in my Bitexen account have been showing as zero. This issue appeared suddenly and has persisted despite my repeated attempts to get it resolved. I have sent multiple emails to Bitexen’s support team explaining the problem in detail, but...
On November 26 at 11:20 PM, I deposited approximately $2,500 into my Binomo account via a bank transfer from Yapı Kredi Bank. This amount was neither credited to my Binomo account nor refunded back to my bank account, and my money has been missing for 12 days. The email address registered to my acc...