Binance Blocked My Account for a Month and Error Code 133197 Prevented Access

I’ve been using Binance Global for over 1 year without issues, but for the past 1 month, I haven’t been able to log in to my account. Despite not changing my phone or making any significant changes, I keep receiving a message saying my account is blocked. When I try to unlock it, everything works until the face verification step, where I encounter error code 133197, preventing me from accessing my account. This issue has persisted for over a month, and I urgently need assistance to regain access. Binance, I expect your team to resolve this matter promptly. As a loyal user, I rely on your platform and need this issue addressed immediately. Thank you for your support.