My fund recovery application, submitted on 09.02.2024, is still pending after 54 days. Whenever I reach out to customer service, they inform me that the technical team is handling the process and it will require more time. Although the customer service team has been polite and professional, I feel that the process has become needlessly drawn out and the technical team lacks a sense of urgency. Although the warning screen mentioned a date of 09.03.2024, there hasn't been any noteworthy progress or technical information provided about my application. I am growing increasingly frustrated and my patience is wearing thin with Binance. If our problem isn't resolved in a timely manner, it may be necessary to consider ending our relationship with Binance. If you're going through a similar situation, let's avoid wasting our energy on lengthy discussions any longer. Customers are facing inconvenience due to issues with Binance.
Since April 11, 2022, I've been unable to access my Binance account. In December 2023, I received an interaction provided all the requested information, and contacted the required places. Then, on April 27, 2024, my account was put under review, with the assurance that it would be resolved within 30...
I'm very upset with Binance after what went down with my account. My account got disabled on 09.09.2024, and I didn't get any warning about it. When it opened up again two days later, I was really surprised to see that all the money was gone. I’ve been trying to get in touch with customer support, b...
As of 00:02:58 on 2024-12-10, I attempted to close all on the 19 trading pairs in my account, but the action failed and resulted in a service connected refresh error. I closed and reopened Binance to resolve the issue, but during this time, my trades were liquidated. Due to this server error, I was ...
So, this morning at 9:13, I sent some money from my bank account to Binance TR's account on their website. even though the money was taken out of my bank account, it hasn't shown up in my Binance TR account yet. I had important stuff to take care of and now it's messed up. Reaching customer line d...
I've been waiting for a whole month for Binance to confirm something and their customer service has been totally unhelpful and rude, this is getting ridiculous. They keep bouncing me around to different reps and nobody seems to have any answers. It's like they don't even want to help me out. So, the...
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