I have been experiencing monthly charges from Beyond VR without my knowledge or consent. For approximately four months, fees have been regularly added to my Vodafone bill — first $4 and then $6. I have never subscribed to this service, never used it, and have no idea how it was even activated. It appears that a subscription may have been started without my permission.
Up to now, I have not contacted Beyond customer service. I request an urgent investigation of this situation, the cancellation of the Beyond VR subscription that was started without my consent, and a full refund of all charges added to my bill. Otherwise, I would like to state that I will exercise my legal rights and initiate all necessary legal actions.
I noticed that ₺239 is being added to my bill each month for a Beyond VR subscription on my child's phone, even though no subscription was made. When I contacted customer service, they claimed that I subscribed, which is not true. It seems like this is a setup in cooperation with Vodafone. I am requ...
An amount of $6 was withdrawn from my account without my knowledge. I have no Beyond VR membership or subscription, so I don’t understand how this is even possible. The amount taken must be refunded. How can money be taken when no service has been provided? Otherwise, I will use my legal rights. The...
I want to cancel my Beyond VR membership and get a refund. I have no idea who signed me up or how it happened. Please, I'm begging you to cancel it for me. I don't know anything about this company, and it seems they don't even have customer service. I'm feeling scammed. I don't want this membership,...
Beyond VR incurred an unauthorized charge of 119 TL to my credit card without my permission. I have never downloaded or played this application or game, so I am oblivious to its nature. This is the first time I've ever heard of it, yet I'm being charged for it! I require an immediate refund for this...
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