I Deposited Money to Betwoon but It Never Reached My Account

profile
Cemil
April 12, 2025 1:27 am
21

I made a deposit to my Betwoon account, but the money never showed up. Even though the amount was withdrawn from my bank account and I have the official payment receipt (dekont) to prove it, Betwoon claims the funds never reached them. I contacted their live support multiple times, only to receive the same copy-paste response: "Please check with your bank."

I checked with my bank, and they confirmed the transaction was successful. The money is gone from my account, and I’ve even shared my account activity showing no refund has been issued. Still, Betwoon refuses to help or accept any responsibility.

This is extremely frustrating. They’ve effectively taken my money without crediting my balance, and now they’re hiding behind weak excuses. I’m demanding an immediate refund or a full investigation. Betwoon needs to take responsibility and resolve this immediately before more users are affected by this unacceptable behavior.

Similar Complaints

Betwoon Deposit Not Credited—Bank Confirms Transfer, But Support Denies It

profile
Mahmut
January 21, 2025 2:24 pm
13

I Deposited on Betwoon But My Balance Was Never Updated

profile
İbrahim
April 04, 2025 1:40 pm
17
1
Eyüp is completely dissatisfied with the result

Betwoon Rejects Deposits Without Refund or Support

profile
Eyüp
January 24, 2025 10:47 pm
18

I Face Missing Deposit on Betwoon and Receive No Support from Customer Service

profile
July 01, 2025 7:45 pm
53
i-face-missing-deposit-on-betwoon-and-receive-no-support-from-customer-service-1.jpg
1
Melih is completely dissatisfied with the result

I Deposited Money to Betcio Closed Account and Now They Refuse to Refund Me

profile
Melih
August 01, 2025 5:00 pm
24
Report a Similar Issue