I recently made a deposit to my Betcio account via bank transfer, expecting it to reflect in my balance like it always had before. I uploaded the official receipt (dekont) as proof, but received no confirmation or support. After multiple follow-ups, I was finally told, “That account has been closed for a month—your deposit won’t be refunded.”
This is completely unacceptable. When I initiated the transaction, the bank details were still listed in Betcio’s active deposit section. I even showed them screenshots proving that the account was still publicly listed on the site when I made the transfer. Despite this, they insist that they are not responsible and refuse to refund my money.
I’ve been a loyal user on Betcio for years and have never encountered anything like this before. I demand that they immediately refund my full deposit and stop misleading users by displaying outdated or inactive bank information on their platform. This is not just poor service—it’s negligent handling of customer funds.
I’ve been waiting since yesterday for a ₺13.100 withdrawal from my Betcio account, but the money has still not been paid out. What’s worse is that the platform marks the transaction as completed, giving the false impression that the funds were sent—when in reality, nothing has arrived. When I reach...
I placed bets and won on Betcio, but they have refused to pay me my money. At first, they requested documentation, and I submitted everything they asked for — including my ID and bank details. After a while, they told me the payment had been sent and even shared a so-called "receipt" as proof. But ...
On March 2, 2025, I deposited 800₺ into my Betcio account, yet the money never appeared in my balance. At first, they blamed system updates for the delay, but later, they kept making excuses. After waiting for hours, they demanded unnecessary documents like bank statements and receipts, dragging th...
Today I made a crypto deposit to Betcio, but the funds never appeared in my account. I immediately contacted live support and provided everything they asked for—proof of transfer, a transaction video, and screenshots. After waiting for nearly an hour, they claimed that the deposit hadn’t been receiv...
I experienced serious problems while trying to deposit money on the Betcio website. Just now, I made another deposit of ₺300, but the transaction did not go through. This is the fourth time I’ve had the same issue. Each time, I trusted the site and made the payment, yet the money never appeared in m...