4
Sema is satisfied with the result
Resolved

Unauthorized BetterMe Charge, Request for Refund

profile
July 13, 2024 2:52 pm
286
Sema's Thank You Message
“Thank you for the quick response and problem resolution, Betterme.”

I had purchased a trial program from BetterMe, but on July 12, 2024, they unauthorizedly charged my account 420 TL. Looking at the reviews, it seems many others have been similarly affected by this site. What is it to withdraw money without permission or consent? Everyone seems to have found an easy way to earn money, taking whatever they can from others' pockets. In short, I demand an immediate refund from BetterMe. Otherwise, I will take the necessary actions through relevant authorities.

July 15, 2024 10:48 am (1 day after complaint)

Hello! Thank you for contacting us. We are willing to assist with any request from every user and are happy to provide you with all the information regarding the situation. Please check your email inbox and get back to us when you are available! Best regards, The BetterMe Team

July 15, 2024 3:58 pm
Sema
Sema
July 15, 2024 4:05 pm

Thank you for the quick response and problem resolution, Betterme.

July 15, 2024 4:18 pm

Hello, It was a pleasure for us to respond to your request. If there is any other matter we can assist you with, please let us know. Have a good day!

July 24, 2024 3:37 pm
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