On July 28, 2023, I paid 9.99 TL for the BetterMe app in the App Store. However, on August 4, 2023, my credit card was charged 199 TL without my knowledge. This unauthorized transaction has irritated me, and I demand a refund right away. I had no intention of paying such a large sum, and I'm disgusted by this deceptive action. I'm giving them a chance to correct this error as soon as possible, but if they don't refund my money, I'll take legal action. BetterMe must accept responsibility for this unauthorized charge and ensure that the refund is processed as soon as possible. This type of deceptive behavior is unacceptable, and I will not allow myself to be taken advantage of. My hard-earned money should not be taken without my permission, and I demand accountability.
I purchased a single trial package from BetterMe for what was supposed to be ₺169.90, but I was immediately charged ₺179, which was already suspicious. Even more shocking, I later discovered that BetterMe continued to charge my credit card every month without my permission—₺350 in April, ₺420 in May...
I made a one-time payment of ₺179 for the BetterMe app—clearly marked as a one-time purchase, not a subscription. I always ensure to avoid automatic subscriptions on such platforms. However, the app has been charging ₺350 from my card every month without my knowledge or consent. I never received an...
I recently purchased a one-month membership to the Betterme app. Despite canceling my subscription, I discovered unauthorized attempts to charge me 115.64 TL. Despite the fact that I had no subscriptions listed in my iOS or phone settings, my card was charged 115.64 and 86.74 TL respectively. Are yo...
I downloaded the BetterMe app and initially used it for a short period. Despite canceling the subscription and removing my permission, I later discovered that my payment card was left saved in the app without my consent. Worse, a new subscription fee of ₺350 was charged to my card without my authori...
BetterMe charged ₺252 to my card without my knowledge or consent. The app isn’t even installed on my phone. I urgently request a refund for this unauthorized transaction. Despite multiple emails to customer support, I have received no response. Additionally, there is no contact number available to a...
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