1
Fidan is completely dissatisfied with the result

BetterMe Keeps Charging Me After I Unsubscribed

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June 14, 2023 1:08 pm
687

I downloaded the app and paid for it, but then I stopped using it. But, unfortunately, the app keeps taking money from my account without my permission and it's making me upset. I don't know if this has ever happened before, but on June 14, 2023, someone took out 98 TL from my account without my permission. We need to ask for our money back in full! BetterMe Dancin messed up big time with their finances. Why did they take money from users' accounts without asking for permission? That's not right, is it? That's not cool, it's like breaking a promise and doing something really wrong in business. I want something done right away to fix this unfair situation, it's not optional either, they have no right to delay or investigate it. it's one clear case of misconduct that needs to be rectified immediately. 

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1 Supporter
June 22, 2023 4:19 pm (8 days after complaint)

Hello! Thank you for your feedback. We are sorry that your experience could have been better. There are two ways we can proceed. You can or please provide us with your email address. In either case, we will be able to provide you with further assistance. Best regards, BetterMe Team

March 01, 2024 4:28 pm
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