Demanding Immediate Refund from BetterMe Subscription Service
On July 15, 2023, BeeterMe made an unauthorized withdrawal from my bank account in the amount of 280 TL for a weekly program. I had only authorized an 8 TL charge for this service. I insist on receiving my money as soon as possible. This purchase and payment were in no way authorized or confirmed by me. What makes something like this even possible? It's a terrible thing to deceive people and take their money when you don't have the legal right to do either. Furthermore, there is no customer service contact number listed on the website through which I can contact someone! I demand that my subscription be cancelled immediately and that I be refunded in full for any and all fees incurred. Thank you very much.
Hello! Thank you for your feedback. We are sorry that your experience could have been better. Please contact us and mention that you have filed a complaint on Sikayetvar, or alternatively, provide us with your email address. We will be looking for your response with additional information. Best regards, The BetterMe Team
Hello! Thank you for your feedback. Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package. You can contact us directly or you can provide us with a 7-digit ID number of your email request as an updated reply to this review. We will find your previous emails and help you sort it all out. Kind regards, team BetterMe
