BetterMe Charged Me Monthly via Iyzico Despite Cancellation

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March 17, 2025 3:43 pm
107

I purchased a BetterMe subscription, but I never used it and already canceled it. However, I just noticed that BetterMe has been charging me every month through Iyzico without my knowledge.

Even though I canceled my subscription, they continued to withdraw money from my account. This is completely unacceptable. If a user cancels, the payments should stop immediately.

I demand a full refund for all unauthorized charges and confirmation that my subscription is completely canceled. BetterMe, stop these automatic payments and return my money now! I expect a quick resolution to this issue.

March 19, 2025 1:47 pm (1 day after complaint)
Duygu
Duygu
March 20, 2025 1:59 pm

Hello, I wish you ease, I did not see a solution or a valid explanation in your response. I would appreciate your solution-oriented assistance.

March 20, 2025 8:09 pm
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