I previously used the free trial of the BetterMe program, but despite canceling my subscription (both through the Play Store and the app), I am still being charged. It seems that the app is entirely focused on collecting fees and does not allow for proper cancellation.
This is not the first subscription service I have used; other programs cancel immediately without any payment issues. I am frustrated by this situation and request assistance in resolving it.
I canceled my trial and deleted the BetterMe app, yet they are still attempting to charge my card. Because of this, I can't use the App Store properly. Why am I being charged for an app I canceled and no longer use? I even sent an email requesting the cancellation and refund, but I received no respo...
I canceled my subscription months ago on the BetterMe app, but the service continues to charge my account, months after it was cancelled. When I checked the phone it states that the subscription ended in November but now it's December and I'm still being charged. In actuality, it was months ago that...
I canceled my BetterMe subscription, yet the app continues to charge my card every month. This issue has persisted, and once again, I was charged this month. Due to these unauthorized charges, I had to cancel my card, which is incredibly frustrating and inconvenient. I demand a full refund for all ...
I signed up for the BetterMe app for a month and then canceled it. Despite my cancellation, the app continues to attempt to charge my credit card. This is unacceptable, and I demand that the problem be resolved as soon as possible. My subscription expired in February, but the app is still attempting...
My complaint concerns the cancellation of my BetterMe subscription. Despite canceling my membership, BetterMe has continued to deduct fees from my account each month. Why am I being charged for an app I no longer use and have already canceled? It’s frustrating to see charges for a service I don’t ha...
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