BetterMe Charged Me Without Consent After My Subscription Ended

BetterMe Charged Me Without Consent After My Subscription Ended
BetterMe Charged Me Without Consent After My Subscription Ended
Phyllis
December 07, 2024 3:02 pm
135

I canceled my subscription months ago on the BetterMe app, but the service continues to charge my account, months after it was cancelled. When I checked the phone it states that the subscription ended in November but now it's December and I'm still being charged. In actuality, it was months ago that my subscription was canceled. I expect a full refund for these charges. This is unacceptable.

December 12, 2024 3:50 pm (5 days after complaint)
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