BetterMe Charged Me Without Consent After My Subscription Ended

BetterMe Charged Me Without Consent After My Subscription Ended
BetterMe Charged Me Without Consent After My Subscription Ended
profile
Phyllis
December 07, 2024 3:02 pm
140

I canceled my subscription months ago on the BetterMe app, but the service continues to charge my account, months after it was cancelled. When I checked the phone it states that the subscription ended in November but now it's December and I'm still being charged. In actuality, it was months ago that my subscription was canceled. I expect a full refund for these charges. This is unacceptable.

December 12, 2024 3:50 pm (5 days after complaint)
profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

3
Kathrin found the result inadequate

BetterMe Still Charges My Account Months After the Cancelation

profile
Kathrin
December 02, 2024 9:25 pm
139

profile
March 12, 2023 3:53 pm
147
5
B D is very satisfied with the result
Resolved

BetterMe Charged Me for Months After I Canceled My Subscription

profile
February 20, 2025 12:28 pm
109
"Thanks for your quick response. Could you please help me find out if I can get a refund for the monthly subscription fee back to my credit card? I did not use the service, and even though I canceled it, I was still charged."

I Canceled My BetterMe Subscription but They Still Keep Charging My Account

profile
Şerefcan
July 20, 2025 9:45 am
112
i-canceled-my-betterme-subscription-but-they-still-keep-charging-my-account-3.jpg
i-canceled-my-betterme-subscription-but-they-still-keep-charging-my-account-2.jpg
Report a Similar Issue