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Deposit Debited But Not Credited In My 4rabet Account

March 18 3:42 PM413

I deposited 5,000 INR into my 4rabet account on 17 March at around 7:55 a.m. using Paytm, but the amount has still not been credited to my betting balance even though the transaction was successful from my side. The Paytm transaction ID for this payment is 601078153174. Despite the money being deducted from my account and the transaction showing as successful, my 4ra Bet account has not been updated. I contacted support and was only told to wait, but it has already been almost one day with no resolution and no proper update. I request that the 5,000 INR be immediately credited to my 4rabet account without any further delay, or that you take whatever urgent action is necessary to resolve this issue based on the above transaction details.

May 8 2:16 PM (1 month after complaint)

Dear Dharma, We sincerely apologize for the inconvenience caused regarding your deposit transaction and understand your concern about the delay in receiving the funds. Please note that some deposit transactions may require additional verification from the payment provider or banking system before they can be fully confirmed and credited to the gaming balance. As previously informed by support, your payment is currently under processing and review by the relevant department. To help us investigate the matter further and provide you with the appropriate assistance, kindly contact our official support team with your registered email address or UUID/User ID together with the transaction details. For your security and privacy, we also strongly recommend avoiding sharing sensitive information such as transaction IDs, UTR numbers, or payment screenshots publicly, as they may be misused by third parties or scammers. Best regards, 4rabet Support Team

May 9 10:38 AM

Dear Dharma, your deposit with UTR 601078153174, Token i7R8hU5r5zyxMUBfWHa9K9lC4rozZZ62 has been successfully credited to your account. The transaction has been completed, and the funds should now be available for use. If you need any additional assistance or clarification, please feel free to contact us.

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