Betnano Denied My Freebet Prize – Made-Up Rules After the Event

I used to be completely satisfied with Betnano. I have made large deposits and withdrawals in the past, and it was my go-to platform for betting. However, what happened recently shattered my trust in the site.
I was selected as a winner in a Freebet giveaway on X (Twitter) as part of a social media event. However, when I checked my account, the Freebet was never credited. When I contacted live support, they suddenly cited a new rule that was never mentioned before—neither on their X account, the site’s rules, nor in the bonus terms.
If my most recent transaction wasn’t related to the event, my prize should still be credited—that’s how it works on every legitimate platform. I have placed ₺100,000 single bets and ₺1,000 spins multiple times, yet they refuse to honor a ₺1,000 Freebet? This is unacceptable and damages Betnano’s reputation!
Betnano, why are you inventing new rules just to avoid giving rewards? This is unfair, and I expect my Freebet to be credited immediately. Has anyone else faced this issue?




