I just ordered from Bershka with a discount coupon, but they canceled it without telling me why. I reached out to customer service while they were open to get some answers, but they just hung up on me and didn’t even try to call me back. I feel like my issue has been overlooked, and it's really frustrating. I thought I would get better service from a brand that's so popular. Please reinstate my order and resolve the issue quickly. Thank you! It's pretty annoying to notice this absence of communication and concern.
I canceled my Bershka order before the product was even delivered, yet my refund still hasn’t been processed. I’ve been trying to contact customer service, but it’s completely impossible to reach anyone. The support line either doesn’t connect or keeps me waiting without a response. It’s unacceptab...
I placed an online order with Bershka, but it was canceled without any explanation, and I still haven’t received my refund. When I tried to contact customer service, I was told I would be connected to a representative, but the call was abruptly disconnected. It is incredibly frustrating that I cann...
I placed an order with Bershka using a 350₺ coupon and paid the remaining balance, but Bershka canceled my order without any explanation and did not restore my coupon. When I contacted customer service, their response felt dismissive, basically telling me to move on. To make matters worse, they even...
A week ago, we placed an order with Bershka, using a ₺350 coupon. However, the order was suddenly canceled without any reason, and our coupon was also voided. Despite multiple attempts to contact customer service during their listed hours (10:00 - 17:00), no one has responded. The contact number pro...
I placed an order with Bershka, only to find that they canceled it without any explanation and then closed my account. Now, I can't even access my account, and my refund still hasn’t been processed after four days. This lack of communication is incredibly frustrating—I’ve emailed customer service mu...
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