Today, Beko representatives called me regarding an air cooler I ordered three weeks ago, informing me that my order had to be canceled due to insufficient stock. How can such a large company take orders without checking their stock status first?
I explicitly told the representative that I do not accept the cancellation of my order. I have already paid for the product and have been waiting for three weeks, considering consumer rights. Under no circumstances do I want my order to be canceled. I demand that appropriate action be taken.
Beko's system shows that my order has been canceled or requested to be canceled without my consent. This is unacceptable.
Today, Beko representatives called me regarding an air cooler I ordered on June 6, 2024, and said the order had to be canceled due to insufficient stock. I did not accept this and reiterated that I specifically wanted the product. I created an account on www.beko.com.tr, made the payment, and purcha...
I bought a fridge from Beko, but it hasn't been delivered yet, and it's been 22 days. It's the hottest time of the year when I need a fridge the most, and it's been 22 days since I ordered one. Unbelievable... Every time they call, they have a different reason why they can't come: 1. The item is on ...
On July 16, 2023, I placed an order for an air conditioner at www.beko.com.tr with order number 100626960. Air conditioners were raised by 2000 TL after I placed my order. Today, 05/08/2023, they have still not delivered the air conditioner, they have not contacted me in any way, and they are waitin...
I bought two air conditioners from a Beko dealer on July 28, 2023. They told me the installation would be done in 10 days. But just two hours after I left the store, the service team called to say they would install it in a week. When I called the service today, they told me that the installation wo...
Beko assigned me the date of August 18 for the installation of the air conditioner I purchased from them. Because of my serious medical condition, I had no choice but to make a hasty purchase of an air conditioner. I am unable to stay in the comfort of my own home due to the severity of my health co...
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