On August 17, 2023, a contractor dressed in a Beko service outfit arrived to install my air conditioner. Unfortunately, I had no idea these people were subcontractors. They drilled haphazardly into my house's wall, struggling for 4 hours to finish the installation. They shattered the intermediate connection pipe and attempted to reassemble it. They rushed through the setup rather than doing the necessary vacuuming. I would not have let them near my air conditioner if I had known they were subcontractors! Unfortunately, the vacuuming was completed in the days that followed, and when I turned on the AC, it began leaking water after only half an hour. To avoid water damage, we had to disassemble the TV above it. Unfortunately, water still got into the TV, rendering the touch controls useless. It's very likely that it'll stop working soon. I strongly advise you to ensure that the people sent to you are authorized service providers. My television is currently broken, and the situation is only going to get worse.
I bought two air conditioners from a Beko dealer on July 28, 2023. They told me the installation would be done in 10 days. But just two hours after I left the store, the service team called to say they would install it in a week. When I called the service today, they told me that the installation wo...
In 2020, I purchased a Beko 24000 BTU Ecological Inverter Air Conditioner for my 28 sqm room. I had no idea it would be the start of a never-ending ordeal. The unit leaked water from the indoor unit during the first summer. After a lengthy wait for the spare part, the service team replaced the inter...
I recently had a disastrous experience with Beko's air conditioning installation service. Despite being given a specific time slot, the technicians failed to arrive as scheduled. When I reached out to inquire about the delay, I was met with condescending responses, as if I were a child being pacifie...
On April 29, 2022, I purchased a Beko 51260 HP model air conditioner. Before installing the air conditioner, reconnaissance and necessary checks were performed on the house's plumbing. Since its installation, I've had an ongoing issue with the product and service that hasn't been resolved. First, em...
I sent my TV to Dikmen Beko service for repairs on August 17, 2023. It was still under warranty. The Beko service took 37 days to fix the TV and didn't give any explanation. They took longer than the allowed 20 business days to complete the repairs. Even though I told them they needed to replace my ...
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