BEIN Sports Formula-1 Content is Not Available

I hope this message finds you well. I am writing to express my frustration regarding the absence of Formula-1 content on Bein Sports, despite having purchased the subscription for it. It is incredibly disappointing to find myself unable to access the content I paid for, especially on a day as significant as the 24th of March, 2024, when the Australian Grand Prix is scheduled to take place. The fact that I am unable to reach anyone for assistance exacerbates the situation. The live support seems to be unavailable, leaving me stranded with no means to address this issue promptly. As a paying customer, this level of service is unacceptable. I expect to receive the content and quality of service that I have paid for. I urge you to rectify this situation immediately and provide me with access to the Formula-1 content that I have paid for. Additionally, I hope that steps will be taken to ensure that such incidents do not occur in the future and that there will be better avenues for customer support and assistance. I appreciate your attention to this matter and prompt resolution of the issue.