TOD Tv Won’t Let Me Watch Formula 1 Even After Paying ₺315 for the Annual Package
Even though the Formula 1 package I purchased for 2024 through the TOD app is supposed to be valid until February 2025, starting from September 13, 2024, I began receiving the message "You do not have permission to record this channel." After speaking with customer service, my details were forwarded to the technical team. I assumed the issue would be resolved once I purchased a new package due to the live broadcast transition, so on September 14, 2024, I paid ₺315.23 and purchased the Formula 1 Annual Package again. However, despite making the payment, I am still unable to watch the broadcast. If the issue is not resolved today, I will file a complaint with the Consumer Arbitration Committee. I request the continuation of my original package membership, a refund for the second payment, and the ability to watch the channels included in my package.
It has been 20 days. No one is calling or asking. They have also taken the money. Try to reach a customer representative if you can. If you press the buttons to become a new customer, you reach someone who is utterly clueless, and they direct you to someone even less knowledgeable than themselves. Then this third person directs you to a fourth person. But the fourth person doesn't answer the phone, and even if they do, they will just redirect you to someone else. What a wonderful monopoly. First, write to CİMER about your issues with Tod. Write so that the monopoly is eliminated.
