I am writing to express my dissatisfaction with the cancellation of my Netflix subscription on February 24, 2024, without my consent or notification. Despite having paid for my subscription until March 7, 2024, I was denied access to Netflix. When I contacted customer service, they informed me that my subscription was canceled for security reasons and that I needed to reactivate it myself. When I requested a refund for the period until March 7, they refused to do so and told me to contact my bank. However, I am currently abroad and do not have the ability to contact my bank. Netflix has not offered any assistance in this matter. I am deeply disappointed that Netflix has canceled my account without my permission and without offering any solutions to the problem.
On July 7, 2024, I attempted to subscribe to Netflix using my virtual card but encountered errors twice. Checking my card's transactions, I found one payment was processed. I contacted Netflix, who claimed they did not receive payment. My bank confirmed the payment was successful and provided a tran...
I’m extremely frustrated to discover that my Netflix account was reactivated and charged without my consent, even though I haven’t had an active membership for a long time. To make matters worse, someone changed the email address and phone number linked to my account without my knowledge. This is a ...
I recently canceled my Netflix subscription, yet I was still charged even after deactivating the account. I made sure the cancellation was processed correctly, but despite that, a payment was withdrawn from my account without my knowledge or consent. This is absolutely unacceptable. If I cancel a s...
Comments