These things I purchased from Bauhaus turns out they're expired, might happen, or shouldn't but might, so I just went ahead and used the products from the store without bothering to check their expiration dates because I trust the store's reputation. I didn't realize my mistake until later. To make things worse, I can't find the invoice, my order number is 5151****29 and I got the product on May 5th, but the expiration date was like three months ago. It looks like they've been sending out expired stuff or not checking for quality for like two months now. We count on good stores to give us good stuff and keep us safe. not checking expiration dates and sending expired stuff to customers is a big problem. Super annoying to be honest.
I purchased a clothes drying rack from Bauhaus on November 27, 2024. Due to travel abroad, I didn’t get a chance to use it until January 2025. During its very first use, I realized the product was defective, so I brought it back to the store to request a return. The staff confirmed the defect and a...
I bought several things from Bauhaus, but one of them was broken, so I wanted to send it back. I put in the order online and was told to fill out a return form. I filled out the form and sent it, but I never got the shipment confirmation number. Even though I called their WhatsApp support line after...
I returned two separate orders (order numbers 8641774355 and 8640396018) to Bauhaus via Horoz Lojistik on July 11, 2025. Both items were picked up from my address at the same time. I clearly informed the courier that these returns had different return codes, but they processed both items under a sin...
The item that was handed over to the shipping company for delivery on June 9 has still not been delivered after a full week. Every day, the delivery date on the courier company's tracking page is updated, but the promised date is never honored. Despite our repeated calls, neither the shipping compan...
I bought my set from another store, but since they didn't have the next piece in the color I wanted, I decided to buy it from the Bauhaus store. I bought a total of 2 chairs. After an excruciating 8-day shipping time, the products finally arrived. Unfortunately, one of the chairs was broken, and the...
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