I bought my set from another store, but since they didn't have the next piece in the color I wanted, I decided to buy it from the Bauhaus store. I bought a total of 2 chairs. After an excruciating 8-day shipping time, the products finally arrived. Unfortunately, one of the chairs was broken, and the logos on both chairs were dirty and had faded colors. Due to the size of the item, I didn't want to go through the trouble of returning it. But I felt compelled to share this complaint because Bauhaus sends out bad products to its customers. If they want to help me out, they can replace the chair with a new one.
Unfortunately, the rattan seating set we ordered from Bauhaus arrived broken after it was shipped to us. It was only natural for us to request a substitute. I have contacted them at least five times since the replacement was supposed to be delivered (July 25), and each time they have assured me that...
I was sent a used and previously returned product by Bauhaus, from which I had purchased a balcony seating and dining set. The items were delivered to me defective and with visible faults. After noticing this, I immediately initiated a return request. However, I was told that I had to repack all pa...
I bought several things from Bauhaus, but one of them was broken, so I wanted to send it back. I put in the order online and was told to fill out a return form. I filled out the form and sent it, but I never got the shipment confirmation number. Even though I called their WhatsApp support line after...
We bought a garden furniture set from Bauhaus. I started the exchange process because one of the cockles of the product was defective. Two days later, the people who came to pick up the cargo said that they could not take the product because the packaging was not done. The fiasco started after that....
The swing was broken and the return process through Bauhaus was abysmal. I needed a garden swing in my caravan park to host my guests. In order not to face any problems I have purchased one of the best products Bauhaus had to offer online. Moreover, the product seemed to be a five-star product and I...
Comments