I purchased the Barbour X Ganni jacket, expecting high quality, but within a short period of use, the sleeves started pilling excessively, and the color began to fade. The fabric feels weak and low-quality, completely failing to meet my expectations for a premium brand.
For such an expensive jacket, it is unacceptable that it looks worn-out and aged after minimal wear. This is a clear manufacturing defect or a serious quality issue. I am requesting a replacement or a full refund, as this level of deterioration is unreasonable for a brand of this caliber. I expect Barbour to address this issue promptly and honor its commitment to customer satisfaction.
I purchased a Barbour Carloway Wax Jacket in February of last year, but only wore it a few times due to the season. When I tried it on again this year, I noticed heavy pilling, clumping, and stains on the fabric. My wife’s jacket from the same store had no issues, so I immediately contacted customer...
I purchased a wool jacket from Barbour, but it has been shedding excessively, leaving clumps of wool everywhere. I attempted to return the jacket, as this level of shedding is completely unacceptable for a premium-priced product. However, customer service dismissed my concern, stating that "this is ...
I bought a Barbour brand jacket as a gift for my spouse from Soylu Store, expecting quality from such a reputable name. But the very first time it was worn, it developed white pilling and strange discoloration on the fabric. This is absolutely unacceptable — a jacket of this price and supposed quali...
I purchased a Lee Wrangler jacket a year ago, and it has been a complete disappointment. The stitching has started coming apart on its own, the collar has developed pilling, and stains on the fabric are impossible to remove. Worse, the inner filling has clumped together, making it uncomfortable and ...
On November 16, 2024, I purchased a Barbour jacket from the Zorlu Vakkorama store. After wearing it just 3-4 times within a week, I noticed significant discoloration on the sleeves. I sent the jacket for inspection, but I was told it was “user error” rather than a manufacturing defect. When I conta...
Comments