Badoo charged me for a subscription I didn’t approve, how can I get a refund quickly?

While using the Badoo app, I noticed that on December 11, 2025, a charge of 99.99 Dominican pesos was made to my credit card without my knowledge or consent. I am currently in the Dominican Republic, and I did not make this purchase. Additionally, there is no active Badoo subscription showing in my ...

On 05.12.2025, an unauthorized payment of €6,99 was charged to my Visa card while using Badoo in Mainz, Germany. I do not have any active subscription or membership with Badoo, so this debit is not authorized by me. The last four digits of my Visa card are 2816. I tried to find a way to contact Bado...

Badoo took my $40 and then froze my account five days later, which feels very unacceptable and unfair. I need assistance with getting a refund. This happened today, and I’m not sure what the right step is—should I report it to my bank as an unauthorized or problematic service, or is there something ...

Badoo isn’t working properly — their guidance and customer support are basically nonexistent. They don’t help through the system at all, and they also refuse to issue refunds. Even though I’ve emailed my complaint multiple times, they still haven’t provided any solution. Most of the profiles on the ...

On the iOS version of Badoo, shortly after purchasing a Premium membership, my account was banned by the app — without any explanation. On November 20, 2025, I paid about $14 through my bank account linked to the App Store to get the Premium membership. But very soon after purchasing the membership,...

Today, I received a message on my phone stating, “Payment CAPITEC: Payment R149.99 MAIN ACCOUNT” from my bank. However, to the best of my knowledge, I never created an account on Badoo or subscribed to any of its services. Therefore, I would like to request a refund from Badoo, as I have been wrongf...

On August 23, I purchased a 1-month Premium membership in the Badoo app using my credit card and paid 19.90₺. However, since activating this subscription, I have been facing a very serious issue. Every single day, Badoo attempts to charge my card 49.90₺, sometimes once, sometimes twice. Because my c...

I created a brand new Badoo account, verified it properly, and even paid for the Premium subscription. Everything seemed fine at first. I didn’t send any messages, and I hadn’t even liked more than a few people—maybe 10 at most. But when I woke up the next morning, I found my account had been perman...

I would like to request a refund for the amount I paid on the Badoo app when I purchased the Premium package. I did not benefit from the package, and the subscription fee was deducted even though I was not satisfied with the app. It involves frequent payments but provides little to no value in retur...

Two months ago, on November 24, 2024, I purchased a Badoo Premium membership and was charged ₺199.99. I started using the service as expected, but suddenly, my account was banned for no valid reason. I have never used offensive language or engaged in inappropriate conversations, yet my account was ...

My Badoo account has been restricted, and while I can still log in, I am unable to perform any actions. Whenever I click on someone’s profile, I receive an "internal error" message, preventing me from using the platform properly. I am a Premium member, and I have already spent money on this account...

I purchased the Unlimited Premium feature on Badoo, but shortly after, my account was banned without any warning. I didn’t use offensive language or send inappropriate photos, just engaged in normal conversations. I contacted customer service via email, explaining that this must be a mistake because...

I have no idea what Badoo is, and I never signed up for any service with them. However, I received a message stating that ₺39.99 has been charged to my account. I want this unauthorized subscription canceled immediately and a full refund issued as soon as possible. I didn’t register for any service ...

I purchased a Badoo premium membership, yet I’m constantly asked to buy credits or pay more to access features like messaging, even though I already paid for the membership. I can’t send messages without extra charges, which makes no sense. I’m extremely frustrated with this system. Every feature, i...

I purchased a membership for the Badoo app from the Google Store but mistakenly forgot my password. I requested a password reset via email, but there has been no response, and I paid a fee for this service. They even refuse to refund me, which feels like they're mocking me. I will file a complaint a...

It appears like I've made ten separate Badoo accounts, but every time I try to access them, I'm promptly barred with an explanation. Having said that, I have yet to engage in any kind of conversation. After making a payment not long ago, I ran into yet another problem. Given the unsatisfactory natur...