On August 23, I purchased a 1-month Premium membership in the Badoo app using my credit card and paid 19.90₺. However, since activating this subscription, I have been facing a very serious issue. Every single day, Badoo attempts to charge my card 49.90₺, sometimes once, sometimes twice. Because my card balance is not enough, the transactions do not go through, but the repeated attempts continue nonstop.
I reached out to Badoo customer support, and while they initially told me the matter would be reviewed, I never received a proper response. The situation has been ongoing for days, and it only happens with Badoo, not with any other service. I am now extremely frustrated because I feel trapped in a cycle of unauthorized payment attempts.
I demand that my Premium membership be immediately canceled, all charges permanently stopped, and my account fully deleted. For reference, my complaint is tied to “Badoo Support - 102856571” and the Gmail support chat code I already provided. This issue is causing me stress and inconvenience, and I expect Badoo to resolve it promptly and restore my peace of mind.
Two months ago, on November 24, 2024, I purchased a Badoo Premium membership and was charged ₺199.99. I started using the service as expected, but suddenly, my account was banned for no valid reason. I have never used offensive language or engaged in inappropriate conversations, yet my account was ...
I have no idea what Badoo is, and I never signed up for any service with them. However, I received a message stating that ₺39.99 has been charged to my account. I want this unauthorized subscription canceled immediately and a full refund issued as soon as possible. I didn’t register for any service ...
While using the Badoo app, I noticed that on December 11, 2025, a charge of 99.99 Dominican pesos was made to my credit card without my knowledge or consent. I am currently in the Dominican Republic, and I did not make this purchase. Additionally, there is no active Badoo subscription showing in my ...
I signed up for Badoo and immediately purchased a one-month Premium subscription. However, the next day, I noticed that my account was no longer active. Even though I never matched or messaged anyone, my account was suddenly blocked, and Badoo provided no explanation. On top of that, they refused t...
I was using the Badoo dating app on my iPhone, and during the night of October 19–20, my active account was suddenly banned without any prior warning or notice. My registered email address was a********@gmail.com**, and I had a paid membership worth approximately ₺200 on the account. I believe the ...
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