I was trading the EUR/USD pair with Avenor Forex company. Shortly after opening my position, the spread suddenly increased. This caused my stop-loss level to be hit earlier than expected, and the trade closed with a loss. I was not informed in advance about any potential spread changes. I request an explanation and compensation for the loss.
I’ve noticed that the spreads are much higher than what is advertised on Avenor website. Especially during important new...s releases, spreads widen dramatically, and unexpected commissions appear on my trades. This makes it very difficult to calculate potential profits accurately. The company should b
On October 10, 2025, at around 12:00 AM, while trading futures on the MEXC exchange, I noticed that my position was clos...ed before reaching the liquidation price. As a result of this incident, I suffered a financial loss of $1,064. I contacted MEXC customer support via email, but I haven’t received
I placed a stop-loss (TP/SL) order on MEXC, but the system completely failed to trigger it. As a result, my position was... liquidated, and I suffered a major loss that could’ve easily been prevented if the platform had honored my stop-loss settings. This is unacceptable. If we can’t trust MEXC’s trad
On October 31 around 18:00, I attempted to sell XNL on the XNL/USDT trading pair on the MEXC exchange. At the same time,... I also had XNL on both KuCoin and MEXC. While the price of XNL on KuCoin rose from 0.012 to 0.2, the price on MEXC stayed fixed at 0.017, creating a significant price gap. My sell
My MEXC position was liquidated even though the price never reached my liquidation level. I checked everything carefully..., and there was no reason for my position to be closed, yet it was forcefully liquidated without warning. I demand an immediate explanation and a full refund of my lost funds. Thi
