My assigned account manager has been completely unhelpful. I was promised personal trading guidance and regular updates, but they rarely respond to my messages. It feels like once you deposit money, they lose interest in helping you. Avenor should train its managers to provide better customer suppor...
I’ve noticed that the spreads are much higher than what is advertised on Avenor website. Especially during important news releases, spreads widen dramatically, and unexpected commissions appear on my trades. This makes it very difficult to calculate potential profits accurately. The company should b...
I was trading the EUR/USD pair with Avenor Forex company. Shortly after opening my position, the spread suddenly increased. This caused my stop-loss level to be hit earlier than expected, and the trade closed with a loss. I was not informed in advance about any potential spread changes. I request an...
I received a $100 bonus from Avenor. I traded in accordance with the bonus rules. However, I was later informed that the bonus is a non-withdrawable balance. This information was not provided to me beforehand. I would like the bonus to be withdrawable as well.
After I made a withdrawal request on Avenor, it showed as “completed” in the system, but the funds didn’t reach my account until the next day. It was a bit confusing because, according to the notification, the process was already done. It would be much better if a clear time estimate was provided. W...
There is not enough information provided about the bonus campaigns offered by the Avenor platform. Even though the bonus is added to the account, there are no clear instructions on how and when it can be used. I request that all campaign terms be stated clearly and be easily accessible.
Avenor is a member of Xolvie for 1 years.