About 15 days after purchasing the Asus 27" TUF Gaming VG279QL3A monitor from Vatan Computer for ₺7,300, I started experiencing dead pixels and screen darkening issues. I contacted Vatan Computer, and they submitted a replacement request to Asus. However, Asus rejected the request. The product was repaired once, but the same problem persists. I am experiencing significant inconvenience since the monitor developed faults in such a short time and the repair did not solve the issue. My invoice number is CNK2025000022263, and I am requesting a refund to resolve this matter.
I purchased the Dell Alienware AW2723DF model from Vatan Bilgisayar on August 29, 2023. After 1-2 days of use, I noticed significant backlight bleeding on black colors in movies and games, which is very distracting. When I contacted Vatan Bilgisayar, they directed me to Dell customer service, stati...
My Asus AC750 modem failed before its warranty expired. Since I purchased it from Vatan Bilgisayar, the product has been submitted for servicing. Instead of fixing or replacing the modem, I was told I'd get a refund. I paid ₺629 for the modem, but it now sells for almost ₺2500 on the market. I am de...
I purchased a Canon Pixma TS3750i printer from Vatan Bilgisayar 37 days ago, and ever since I bought it, I’ve been experiencing consistently poor print quality. For the past two weeks, the printer has also been showing error codes almost every time I use it. The prints are unclear, and the errors ke...
I purchased my MSI Katana 17 laptop about 5–6 months ago from a Vatan store in Istanbul. Shortly after the purchase, physical defects appeared on both the top display section and the keyboard area, which I believe are caused by manufacturing or design flaws, not by user damage. I brought the device ...
I am very unhappy with my Asus ProArt Display PA27AC monitor purchase. I couldn't get any display when connecting it to my computer since the day I got it. When I connected the computer to a TV, however, I got a clear display, indicating that the problem is with the monitor itself. It's worth noting...
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