I am using an Asus GA403 HX370 ROG laptop, and for about one week, I have been experiencing serious stability problems. While using Photoshop or DaVinci, I frequently get Photoshop GPU errors, and then the system crashes with BSOD errors such as ACPI_BIOS_ERROR and VIDEO_TDR_FAILURE. These crashes have occurred around 10 times within this short period. Due to the severity and recurrence of the problem, I have already sent the laptop to the Asus service center three times. Despite these repeated service attempts, the same errors continue, and the issue has not been resolved in a permanent and reliable way, which has made the device unusable for my work. At this point, because the problem persists after multiple service interventions and the laptop is not stable under normal use with Photoshop and DaVinci, I request either a full refund or a replacement device that works properly and does not produce these errors.
I purchased the Asus G513QM HQ358T Gaming laptop (Serial No: M8NRKD038902339) in 2022, expecting high quality and long-term performance. I specifically chose Asus, paying a significant amount, because I trusted the brand for professional design work. Unfortunately, from the day I bought it, it has b...
On February 8, 2023, at 23:21, I bought the Asus ROG Strix G713QR-K4178 Model Gaming laptop from Hepsiburada. Unfortunately, the laptop isn't working well, so I can't play any games on it. Even though I have both an APU and an NVIDIA RTX 3070 card, my CPU usage often goes up to 100%, and even when I...
On October 31, 2023, I purchased an Asus ROG Strix G16 32GB 1TB SSD computer. I sent the computer to technical service for warranty after experiencing a consistent crashing problem. Following an inspection by Asus, it was determined that the repair was not possible, and I was issued a return/exchang...
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