My Arçelik 2181 NFT Refrigerator Isn’t Cooling
My Arçelik 2181 NFT refrigerator stopped cooling. On Saturday, I contacted Arçelik service and reported the issue through a link they provided. A service technician came and told me there was a gas leak and that if I bought a new one, Arçelik would cover half the cost. Then he never returned. When I called again, they told me to contact the service center. I've called the service center multiple times with no resolution. My food has spoiled. I will never buy Arçelik again!
Dear Customer, First of all, we would like to thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to contact us primarily. As the Arçelik family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Arçelik Customer Communication Center
Thank you
