My Arçelik A 2071 YK model refrigerator stopped cooling about a week ago. I called the service team, and after inspection, they found a leak in the cooling pipes. However, since the warranty expired in 2023, they said it is no longer covered and requested ₺28,000 for a replacement with a new product. These procedures were carried out by the authorized Arçelik service in the GOP district of Çankaya, Ankara. I also contacted Arçelik customer service, and the service was sent again, but the result did not change. This is the first time I have encountered such an issue, and I have never had any problems with the refrigerator before. Although the warranty period has expired, I did not expect such a serious malfunction to occur in such a short time. I request a free repair or a free replacement.
My Arçelik refrigerator went down, so I contacted for help. The technician reported a gas leak caused by a manufacturing flaw. I was instructed that I may select a compensated replacement and pay up to ₺15,000 for a similar new model refrigerator. They also stated that they would have to break the g...
In 2018, I invested in a full suite of Arçelik appliances, including a refrigerator, believing in the brand's reputation. Unfortunately, I have encountered numerous and persistent problems with multiple products. My most significant issue has been with the refrigerator. Despite purchasing an extende...
In 2017, I purchased an Arçelik refrigerator. About a year after the purchase, the refrigerator broke down, and the service team stated that it could not be repaired. As a result, in 2018, I paid ₺15,000 to buy a new white Arçelik refrigerator, model 584611MB. However, this new refrigerator also exp...
In the fifth year of using my Arçelik refrigerator, a crack unexpectedly formed in the internal gas pipe, causing a gas leak. I believe this issue poses a serious threat to both my safety and health. I handed the refrigerator over to the service center five days ago, but they informed me that the de...
In 2017, I purchased a brand new Arçelik 2498 CNIY A++ model refrigerator. After 7 years, it stopped cooling properly, so I called the authorized service. The technician informed me that my refrigerator had a gas leak, causing the body to bulge, and it could not be repaired. They suggested that I pu...
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