I was expecting some packages to be delivered by Aras Kargo. Today, I received a message saying the delivery was completed, but nothing had been delivered. I called the Aras Kargo Ispartakule branch, and they told me it was a mistake and that the package would be delivered within an hour. Two hours later, I received another delivery confirmation, but still nothing had arrived. When I called the branch again, they said there was a mix-up with the building blocks. I went to the block and apartment they mentioned, but nothing had been left there either. Later, I called customer service and filed a complaint. They told me the package would be delivered by 8:30 PM, but it never showed up. When I enter the tracking number, the system still says it has been delivered. Aras Kargo has lost my package and caused me both financial and emotional distress.
My package, which arrived in Turkey from abroad within a week, went missing at the Üsküdar/Setbaşı branch. Aras Kargo claimed it was delivered on December 18th, but I was at home, and no one rang the doorbell. I wasn’t even called on the phone. I asked around the area, but my package is nowhere to b...
Aras Kargo Istanbul Arnavutköy Güneş Branch is a complete disappointment. They never answer either of their phones, seemingly using them for purposes other than assisting customers. Despite repeated attempts to reach them, there is no way to get proper support or clarification about missing packages...
Aras Kargo did not deliver my package, yet I received a message stating, "Your shipment has been delivered." However, I never received anything. I have no idea where my package is or who will cover my loss. No one from Aras Kargo has contacted me, and despite my attempts to get information, I am lef...
I was expecting a delivery from Aras Kargo, but no one came or contacted me. The next day, I was informed that my package had to be picked up from the branch because I wasn’t at home, even though I had been home all day. Later, I received a call from the branch asking if I would pick up my package. ...
Aras Kargo lost the item I sent through Dolap and, despite my repeated requests, has not provided any compensation. Dolap informed me via email that the Akmerkez branch had been notified about starting the compensation process for my order (tracking number: SP09643347231). However, when I visited th...
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