Since September 23, my shipment with tracking number 51982201 has been shown as “out for delivery” in the Aras Kargo system, yet as of today, September 29, it still has not been delivered. By chance, I came across an Aras Kargo employee who told me my package was at the branch and that I needed to pick it up, but I was never informed of this. When I checked the tracking link, it looked as if my package was moving around my neighborhood but never actually being delivered. I called the call center to collect it myself, and they gave me the Erzincan branch number (054926), but it redirects to an automated system and I cannot reach any authorized person. Since I don’t live in Erzincan, I don’t even know where the branch is located. Everyone gives me different information, and I cannot get a clear answer on where my package actually is. I am now worried both about the delivery delay and the possibility of my package being lost. Moreover, this issue happens frequently with Aras Kargo. I demand that my package be delivered to my address today without further delay, otherwise I will take legal action.
Although my shipment with tracking number 5654*******37 was marked as "out for delivery" yesterday by the Aras Kargo Kızılırmak Branch, it still hasn’t been delivered to me. The system shows it as “delivered,” but I never received anything. This shipment was particularly important to me, and this si...
On September 9, 2025, my package with tracking number 5677*******34 arrived at the Aras Kargo Setbaşı Branch, only 10 minutes away from the delivery address, yet it was not delivered for 4 days. The cargo tracking system falsely showed notes on September 9–11 such as “Recipient not accepting the pac...
My package with tracking number 5662155112043, which was supposed to be delivered today, was not brought to me despite the fact that I was at my address and had clearly specified the delivery option. Aras Kargo informed me that it would arrive “within 2 hours,” but later the system falsely showed “r...
My cargo with tracking number 5624881440700, which is at Aras Cargo Izmir Ulukent Branch (October 29, 10001 Sk. No:50/3, 35660 Menemen/Izmir), has not been delivered to me until today (June 4, 2025) despite arriving at the branch on June 2, 2025. I called the branch on June 3 to get information abou...
The shipment I sent on July 29 from the Kapaklı branch with tracking number 5655****36001 has been continuously transferred back and forth between the Kapaklı and Velimeşe branches, even though the recipient’s address is in Kapaklı. Each branch claims the delivery is “outside their area of responsib...
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