5
Resolved

Aras Kargo Marked My Package as Delivered but I Never Received It

February 22, 2025 8:11 PM42

I see that my package with tracking number 55379224777*** is marked as delivered by Aras Kargo to a person named Mehmet Mustafa B****, but I have not received it at all. I have looked into this carefully, and there is absolutely no indication of the package being delivered to my address. I would appreciate it if you could provide me with detailed information regarding who accepted the delivery, the precise time it occurred, and the address where it was left. When I contacted customer service, the response I got was not clear. I cannot accept a delivery status that is not accurate, and I expect Aras Kargo to conduct a thorough investigation into this matter. It is completely unacceptable to lose a package without any explanation. This issue needs to be addressed right away, either by finding my package or providing compensation for the loss.

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