I purchased a product worth ₺166,000 from a seller on Amazon on October 23. The item was handed over to Aras Kargo the same day. My shipment, with tracking number 5734197373653, was supposed to be delivered on October 25 but has still not arrived, even after three days. The last update was on October 23, and as of October 28, it still shows as being at the Orhanlı Transfer branch. Given the high value of the product, I suspect it may have been stolen. I am prepared to take legal action if necessary. I contacted Aras Kargo customer service, and although they said they would investigate, no solution has been provided, and I still haven’t received my package. I request an urgent update on the status of my shipment.
On October 22, 2025, my shipment with tracking number 5733**71, sent via Aras Kargo, was supposed to be delivered to me but was instead given to a person I don’t know (F*** B***). I was the only one authorized to receive it. I received an SMS stating that the package was delivered, but I do not know...
The order I placed on Amazon on October 14th for around 9-10 items was first scheduled for delivery on October 21st, then they said October 22nd, then October 24th, and now it shows as October 26th. I have never seen such nonsense in my life. When I call the Aras Cargo branch in Ankara, they tell me...
Since September 23, my shipment with tracking number 51982201 has been shown as “out for delivery” in the Aras Kargo system, yet as of today, September 29, it still has not been delivered. By chance, I came across an Aras Kargo employee who told me my package was at the branch and that I needed to p...
The return shipment I sent via Aras Kargo from the İzmir Torbalı branch, tracking number 5187*******79, was damaged upon arrival at the recipient’s İstinye branch, and a report was prepared regarding the issue. I returned the product unused and in its original wooden case. In the photos sent to me, ...
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