Let me tell you about a terrible Apple experience I had. I just got a used MacBook Pro from 2017, and at first everything worked fine. When I turned on the laptop while holding down the "d" key, the hardware check found no problems. When I got home, however, I discovered that I was unable to power it on. When I took the problem to support.apple.com/mac/startup, they said it was a software glitch. After two attempts at formatting and reinstalling, the device still wouldn't power on. I was so let down and enraged because I had relied on Apple's word that the gadget was in good working order. When it came to the examinations, they lied to me and betrayed my confidence. As if that weren't bad enough, I ran out of time before I could call their customer service. In short, the "d" key test isn't foolproof, so exercise caution if you're looking to purchase a used MacBook Pro. It could be untrustworthy. Verify the device's condition more carefully, and don't be afraid to ask the seller questions about it.
I recently purchased a used Apple Macbook Pro 2017, and although I knew that if you held down the "d" key during startup, the laptop would check all of its hardware components for errors, I still wanted to make sure it worked before I bought it. When I tried this before making my purchase, however, I received no error messages. Apple. com/mac/startup warning, they said it was software, they formatted the device twice, they reinstalled the device, but it did not recover; after testing on the d key, it says that no problem was found; I can turn it on when the device is charged; however, I ran out of minutes to call Apple service and so Apple misled me about testing by providing assurance and broke my trust.
I bought a MacBook Pro from Apple last year for 31999₺ and it's still under warranty. Last week, my computer wouldn't turn on, so I thought the battery might be dead and plugged it in to charge. When I got home that evening, it still wouldn't turn on. I tried using my brother's charger, but it still...
I'm writing to tell you about a problem with my 2019 MacBook Pro, which I bought with a warranty. Recently, right after the warranty ran out, the device suddenly turned off while I was watching a video, even though it had been working fine until then. I didn't do anything that could have caused the ...
I am writing to address an issue with my iPad Pro (5th generation, 12.9-inch), which has stopped functioning. I purchased it 2-3 years ago, and it worked perfectly until the warranty expired. Following that, it ceased to charge and shut down. After seeking assistance from the service center, they sa...
Dear Apple Support, I purchased my MacBook Air M2 approximately 2.5 years ago. On August 9, 2025, while using the device, the screen suddenly went black and has not turned on again. The device has never been exposed to any physical damage, scratches, or liquid contact. I brought it to the authorized...
On July 31, 2025, just two days before my MacBook Pro’s warranty expired, I visited Apple Akasya for a general check-up. I specifically asked them to inspect issues such as retina coating, hardware/software performance, battery, and dust build-up. They told me everything was fine and returned the de...
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