I bought a MacBook Pro from Apple last year for 31999₺ and it's still under warranty. Last week, my computer wouldn't turn on, so I thought the battery might be dead and plugged it in to charge. When I got home that evening, it still wouldn't turn on. I tried using my brother's charger, but it still didn't charge. I scheduled an appointment with Apple and took it in the next day. They mentioned it might be a software issue and presented me with a bill for 17,000₺. However, they assured me that I wouldn't have to pay because it was still under warranty. Today, they called and said liquid had entered the device, causing corrosion, and that it's now out of warranty. They even mentioned I'd have to pay 38000₺ for repairs. I'm furious! I never spilled any liquid on it or did anything to damage it. My computer has become useless! I urgently need Apple to resolve this issue!
My 2020 Macbook shut down all of a sudden and wouldn't turn back on, even after I charged it. I took it to a service center that was authorized to fix it, and they told me a price that was so high I couldn't even say it. They said that the charger, battery, and motherboard all needed to be replaced....
I took my iPad Pro 12.9 6th Gen to an Apple authorized service center five months before the warranty expired because it wasn’t charging. Three hours later, they told me the charging port was faulty, there was physical damage, and it was considered user error, so the repair wouldn’t be covered under...
Dear Apple Support, I purchased my MacBook Air M2 approximately 2.5 years ago. On August 9, 2025, while using the device, the screen suddenly went black and has not turned on again. The device has never been exposed to any physical damage, scratches, or liquid contact. I brought it to the authorized...
I purchased an iPhone 13 from an Apple store approximately a year ago. Recently, the phone has been overheating and malfunctioning. Five days ago, the screen completely went black while I was on a call. When I took the phone to the Apple service center, they claimed that the phone had been dropped a...
I have a 2021 MacBook Pro 16" with an M1 Pro processor. Recently, the battery displayed a service warning. Since the replacement cost of around ₺10,000 (approximately $277) is well-known, I took it to Başarı Teknik Servis in Ankara. When I dropped it off, they noted scratches and minor impact marks ...
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