I plugged my iPhone 12 phone into the charger at night, when I got up in the morning, I encountered the message of no service, I sent the phone to the iPhone service for warranty, and after about 2 weeks, the service contacted me and said, "Your phone cannot be repaired due to a user error." It was said that you had been subjected to a blow or dropped it. I did not expose my device, which I am the user of, to any impact or drop. It happened at night. While my phone was charging, the network went out. It's not my fault, but a user error was given. This situation occurred by Gaziantep Zentech and Kocaeli iPhone repair center. I demand that Apple and iPhone repair center fix the errors and remove my grievace.
I purchased an iPhone 13 from an Apple store approximately a year ago. Recently, the phone has been overheating and malfunctioning. Five days ago, the screen completely went black while I was on a call. When I took the phone to the Apple service center, they claimed that the phone had been dropped a...
My iPhone 12 has a Wi-Fi and network problem. I took it to Genpa technical service, where they tested the device and claimed there was no issue. The Apple solution center couldn't provide a solution either. My device consistently experiences network and Wi-Fi problems. The Türk Telekom operator issu...
My iPhone showed a service warning for the battery, so I scheduled a service appointment through the official Apple support page. The next day, I went to the Apple Authorized Technical Service, as directed by Apple support, to have my phone's battery replaced. My phone had never been serviced before...
My phone is iPhone 12 mini and although the warranty is not over, my charging percentage drops below 80%, when I go to the warranty, they said user error, what did I do, I ask for information, but all they tell me is user error, I tell the other problems of the phone, I take it to the warranty, firs...
I recently encountered an issue with my iPhone 11 where the front speaker was producing low sound quality. I took it to the store where I had purchased it and after conducting a thorough inspection for any scratches, dents, or marks, the staff confirmed that the problem was with the phone itself. Th...
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